Enterprise IT Operations & M&A Integration at Scale
Stabilizing Multi-Site Environments

Senior IT operations leader accountable for enterprise service delivery across 500+ distributed locations, directing infrastructure, ITSM, and M&A integration in healthcare, manufacturing, and PE-backed environments. I own operational stability, cost governance, and integration readiness for high-growth organizations, with direct accountability for multi-million-dollar budgets, vendor strategy, and repeatable acquisition execution.

500+ sites 85+ M&A integrations $5.4M IT portfolio governance
Scale & Impact LinkedIn Email Me

Operational Excellence & Scale

500+

Distributed Sites

Accountable for enterprise IT operations and service delivery across 500+ clinical and corporate locations, standardizing platforms and execution at scale.

280% to <7%

Fiscal Variance Correction

Owned recovery of a $5.4M annual IT portfolio, restoring financial predictability through disciplined forecasting, governance routines, and executive transparency.

85+

M&A Transactions

Led IT due diligence and Day 1 integration for 85+ multi-region acquisitions, ensuring continuity of operations during aggressive growth.

Leadership & Talent Development

Led the transition from reactive support teams to disciplined, business-aligned operations by establishing structured performance management, SOP governance, and train-the-trainer models. Scaled distributed teams while maintaining uptime, service quality, and operational consistency across rapidly expanding environments.

Featured Case Studies

M&A & Operations

Financial Discipline at PT Solutions

Stabilized a $5.4M IT portfolio and standardized M&A integration across 85+ clinical acquisitions while restoring fiscal predictability.

Read Case Study
Cloud & FinOps

Azure Cloud Optimization

Directed workload rationalization and governance to deliver $660K in annualized cloud savings.

Read Case Study
ITSM & Platform Governance

Global ServiceNow Transformation

Owned an enterprise ServiceNow rollout delivered $938K under budget while improving service reliability at scale.

Read Case Study
Manufacturing & Logistics

Industrial IT & Warehouse Automation

Led industrial IT modernization initiatives that increased distribution center productivity by over 60%.

Read Case Study

Executive Tenure

Director of IT Operations, Infrastructure & Service Management
PT Solutions Physical Therapy
2023 – Present
  • Accountable for enterprise IT operations across 500+ clinical locations during aggressive acquisition velocity.
  • Owned recovery of a $5.4M IT portfolio, improving forecast variance by over 97%.
  • Created and executed a standardized IT M&A playbook supporting 85+ integrations across four regions.
Director of Infrastructure, IT
Market Force Information
2021 – 2023
  • Expanded scope from infrastructure operations into cost governance and global service maturity.
  • Directed Azure cost optimization reducing monthly spend from $124K to $69K.
  • Redesigned Jira Service Management workflows, increasing measurable ticket capture by 94%.
IT Service Manager, Global Services
Oldcastle Infrastructure (A CRH Company – NYSE: CRH)
2018 – 2021
  • Transitioned into global enterprise service leadership with formal governance and CAB authority.
  • Led ServiceNow implementation delivered $938K under budget.
  • Achieved 79% first-contact resolution while reducing unplanned incidents through change governance.
Remote Facilities IT Supervisor
Behr Process Corp (A Masco Company – NYSE: MAS)
2001 – 2018
  • Led industrial IT operations across 22 manufacturing and distribution facilities.
  • Scaled field support from 4 to 22 sites while maintaining 24/7 production uptime.
  • Spearheaded forklift-mounted mobile computing initiatives improving shift productivity by over 60%.

Core Competencies

Enterprise IT Operations Global Multi-Site Governance M&A IT Integration IT Financial Governance ITSM & Service Delivery Vendor & Contract Strategy Endpoint & Infrastructure Operations Operational Scale & Stabilization