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Stabilizing Multi-Site Environments

Enterprise IT Operations & M&A Integration at Scale

Senior IT operations leader accountable for enterprise service delivery across 500+ distributed locations, directing infrastructure, ITSM, and M&A integration in healthcare, manufacturing, and PE-backed environments. I own operational stability, cost governance, and integration readiness for high-growth organizations, with direct accountability for multi-million-dollar budgets, vendor strategy, and repeatable acquisition execution.

500+ Distributed Sites 85+ M&A Integrations $5.4M Portfolio Governance 280% → <7% Variance $660K Annual Cloud Savings
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Scale & Impact
500+ Enterprise Scale

Directing infrastructure and service delivery across 500+ nationwide locations for a $5.4M annual IT portfolio.

85+ M&A Integration

Architected the standardized integration engine utilized to successfully onboard 85+ multi-region clinical acquisitions.

$5.4M Fiscal Governance

Owned full financial recovery of distressed portfolios, restoring C-Suite transparency and forecasting accuracy.

<7% Operational Recovery

Corrected extreme budget variance from 280% within 12 months through disciplined controls and vendor strategy.

$660K Capital Efficiency

Reclaimed annualized Azure spend through workload rationalization, environment tuning, and automated FinOps.

Featured Case Studies

Vendor Governance

Imposed vendor governance discipline—SLAs, KPIs, scorecards, and structured reviews—to reduce sprawl, restore predictability, and protect executive attention.

Full Case Study

M&A Scale & Governance

Standardized M&A playbooks utilized to integrate 85+ clinics across 4 regions with precision and financial predictability.

Full Case Study

Cloud Modernization

Reduced Azure spend from $124K to $69K per month through rigorous workload rationalization and automated FinOps.

Full Case Study

ITSM Transformation

Owned an enterprise ServiceNow rollout delivered $938K under initial budget while significantly improving service reliability.

Full Case Study

Industrial Automation

Modernized IT systems increasing distribution center productivity by 62% through industrial-scale automation and logistics IT.

Full Case Study
Executive Tenure
2023 — 2026

Director of IT Operations

PT Solutions Physical Therapy

  • Mandate: Appointed to lead enterprise IT operations for 500+ locations, serving as senior technology representative in monthly investor reviews.
  • Fiscal Stewardship: Managing a $5.4M annual portfolio with full P&L accountability, establishing the transparency required for rapid multi-region scaling.
  • Operational Leadership: Directing cross-functional service desk and end-user support while institutionalizing SOP libraries and technician readiness programs.
  • Strategic Alignment: Partnering with PE sponsors and Legal stakeholders to align IT execution with transaction requirements and deal value drivers.
2021 — 2023

Director of Infrastructure

Market Force Information

  • Mandate: Recruited to lead global infrastructure operations and cloud strategy across US, Canada, and European hubs, reporting directly to the CTO.
  • Organizational Design: Formalized IT leadership roles and introduced the organization’s first formalized performance management process.
  • Strategic Optimization: Directed comprehensive workload rationalization initiatives to align global cloud spend with future-state architectural targets.
  • Data Governance: Assumed internal data governance and SharePoint ownership, modernizing document control and security for global RFP and SOW workflows.
2014 — 2021

Senior Manager, Enterprise IT Services

Oldcastle Infrastructure

  • Global IT Service Management: Directed enterprise service delivery for 5,000+ users across 90+ global sites, achieving 79% first-contact resolution for field operations.
  • Platform Governance: Led the enterprise rollout of ServiceNow, delivering the project $938K under initial budget while providing 100% operational visibility.
  • IT M&A Execution: Designed the enterprise IT integration and separation playbook, enabling rapid onboarding of acquisitions without increasing internal headcount.
  • Fiscal Recovery: Reduced annual IT costs by $1.6M through strategic vendor negotiation, application rationalization, and capital efficiency initiatives.
2005 — 2014

Regional IT Manager, Logistics & Manufacturing

Behr Process Corporation

  • Operational Scaling: Scaled the remote facility support organization from 4 to 22 North American manufacturing and distribution centers.
  • Warehouse Automation: Led the modernization of material handling systems, driving a 62% increase in distribution center productivity through logistics IT.
  • IT/OT Alignment: Managed 24/7 service availability for industrial networks and control systems across mission-critical high-volume production sites.
  • Provisioning Logistics: Centralized warehouse-based imaging and shipping operations, increasing equipment provisioning throughput by over 60%.
Strategic Competencies

Strategic
Governance

Protecting private equity and corporate investments through fiscal discipline and risk management.

IT Financial Governance M&A Due Diligence CAPEX/OPEX Stewardship Global Vendor Strategy Contract Negotiation Private Equity Reporting

Operational
Excellence

Building repeatable engines for global service delivery, clinical uptime, and 24/7 operations.

ITSM Maturity (ITIL v4) Global Service Desk M&A Integration Playbooks 5S Methodology Change Management (CAB) SLA / SLO Governance

Technical
Architecture

Leveraging automation and infrastructure to drive enterprise and industrial productivity.

Azure Cloud FinOps Warehouse Automation Zero-Touch Provisioning ServiceNow Enterprise OT/IT Convergence Cybersecurity Stack